Release Date: February 10, 2009
LITTLE ROCK, Ark. – Alltel Wireless subscribers in portions of 22 states, will continue to experience Alltel’s award-winning benefits, as these territories were not included in the company’s recent sale to Verizon Wireless. Current Alltel customers will still have access to America’s largest wireless network, popular features such as “My Circle” and Anytime Plan Changes as well as the latest handsets and technologies they have come to expect from Alltel Wireless.
As part of the Verizon Wireless-Alltel Wireless merger, which closed Jan. 9, 2009, Verizon agreed to sell – or divest – 105 wireless markets. In total, the divested territories operate in 22 states nationwide with annual revenue of $1.5 billion, serve 2.2 million customers, employ over 2,500 workers and operate more than 120 retail locations.
Alltel Wireless remains committed to providing a high-quality wireless experience to its customers. All handsets will continue to work as normal, and business and residential subscribers will not have any changes in service or rate plans. “My Account,” Alltel’s online account management service – where customers can pay their bill, manage “My Circle” numbers and add lines – will continue to operate as normal. In addition, local television, print and online ads featuring Alltel’s spokesman, “Chad” will remain in heavy rotation.
“Customer satisfaction remains Alltel’s top priority, and our customers can rest assured that they will continue to receive the first-class products, services and customer support that Alltel has always been known for,” said Paul Bowersock, senior sales and operations leader at Alltel Wireless.
Alltel is continuing to provide service in states including Alabama, California, Colorado, Georgia, Idaho, Illinois, Iowa, Michigan, Minnesota, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, South Carolina, South Dakota, Tennessee, Utah, Virginia and Wyoming. Merger information and updates are available at www.alltel.com. Customers with questions regarding service can visit their nearest retail store or call Customer Service at 1-800-Alltel-1.
Alltel Wireless continues to be an industry-leader, providing choice and flexibility with its exclusive “My Circle” feature, giving customers unlimited, free calling to and from any five, 10 or 20 numbers on any network, including a combination of home phone, office or wireless numbers located anywhere in the U.S. Alltel Wireless was also the first to offer Anytime Plan Changes, giving customers the flexibility to change their calling plans at any time, without extending their contract.